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Over 90% of Sys Admins Satisfied with Filtering Function for Network Appliances Over 40% “First-time Filtering Users”

--Main weaknesses were “log analysis granularity” and “frequency of URL list updates,” valuable information when selecting equipment--

 TOKYO—September 8, 2011—NetSTAR, Inc., Japan’s premier developer of URL filtering product technologies and services, today announced the release of the seventh annual Survey of Corporate Internet Administration Practices.

 This survey investigates the administration and use of the Internet in the workplace, and it has been conducted by NetSTAR every year since 2004. On this, the seventh annual survey, we included network appliances and surveyed 515 system administrators who have in the past used URL filtering functions (services) on earlier equipment. The primary results of this survey are summarized below.

(1) The reason for introducing appliances was to “increase routers” and “reduce costs.” In most cases, the functions they were interested in where firewalls, intrusion prevention, anti-virus features, and URL filtering.
  The most common reason for introducing appliances was “we needed router functionality” (36.5%). However, the larger the company, the more often they answered “to reduce costs.” When introducing this equipment, the ranking of desirable functions was (from top to bottom) “firewall,” “intrusion protection,” “anti-virus features,” and “URL filtering.”

(2) More than 70% answered that they will “select equipment that has filtering functions,” though more than 40% said they were “first-time users of filtering.”
 More than 70% of respondents said that they selected an appliance to use its “filtering functions.” This trend became more pronounced as the size of the company increased. More respondents said that this was their “First time using filtering,” (43.9%), while next was “First time using an appliance" (35.7%). We learned that some companies decided to use filtering after introducing the appliance because they “expected synergies with other functions” (40%) or “felt that we needed more than just a firewall and anti-virus features” (28.5%).

(3) More than 90% of respondents were satisfied with filtering, but satisfaction with URL lists varied.
 The majority of respondents expected “strengthened security” (77.3%) by introducing filtering, while customer expectations were exceeded regarding “understanding Web usage” 20%. Though every brand of equipment was reportedly “slow with URL updates" and “did not filter as much as expected,” equipment that used foreign-made URL lists were overall five points higher in these categories. This must be kept in mind when selecting equipment.

 NetSTAR will continue contributing to society by creating an environment in which all people can use the Internet safely and securely; we will work to understand the trends and needs of users; and we will reflect these in the technology and products that we develop.

■About NetSTAR URL Lists
 NetSTAR specializes in the development of URL filtering software and services, and in the collection, categorization, and delivery of URL lists. Recognized for their high performance and low false positive rate, our high-quality URL lists are used by all Japanese mobile telephone and PHS telephone providers (*1) and by large companies with strict quality requirements, including approximately 60% of prefectural governments, 40% of central government agencies, and 40% of the companies in the Nikkei Excellent Company Ranking, which is proof of their excellence. (*2)
 Note: 1. New lists are distributed daily for use in the filtering systems of NTT DoCoMo, KDDI, Softbank Mobile, WILLCOM, and EMOBILE; 2. Based on NetSTAR's research.

* NetSTAR is a registered trademark of NetSTAR, Inc. Other product and company names are the registered trademarks of their respective companies.